1.2 Pervasive Store membership is free and not transferrable. When you become a member you get an Pervasive Store account using which you will be able to browse and ‘buy’ (license) items.
1.3 You promise that information you give us is true, accurate and complete and that you will keep your account information up-to-date (including a current email address).
1.4 You are responsible for any activity that occurs in conjunction with your Pervasive Store account username and password, so keep your password secure and don’t let any other person use your username or password.
1.5 If you realise there’s any unauthorized use of your password or any breach of security you need to let us know immediately.
2.1 Our products are currently delivered by Internet download only. All products are delivered electronically to your registered email address.
2.2 Orders are typically processed within one (1) hour but could take as long as twenty four (24) hours to complete. Once your order has been processed we will send you a confirmation email to your registered email address.
2.3 Pervasive Store is not responsible for any technological delays beyond our control.
2.4 Pervasive Store is not responsible in case you are not able to access download links sent for your purchase if your spam blocker blocks our emails from reaching you or you do not provide a valid email address where you can be reachable.
3.1 We stand behind our products and your satisfaction with them is important to us. However, because our products are digital goods delivered via Internet download we generally offer no refunds.
3.2 You may cancel your account at any time; however, there are no refunds for cancellation. In the event that Pervasive Store suspends or terminates your account for any reason, you understand and agree that you shall receive no refund or exchange.
3.3 There is generally no obligation to provide a refund or credit in situations like the following:
- you have changed your mind about an item
- you bought an item by mistake
- you do not have sufficient expertise to use the item
- you ask for goodwill
- you can no longer access the item because it has been removed (we advise you to download items as soon as you buy them to avoid this situation).